Dallas County Promise values your privacy and the importance of data security. Our team protects all participant and partner information with the highest security, and we are committed to ensuring personal information provided to us is handled with confidentiality and care. Our Privacy Policy detailed below explains how we collect and use any data provided to us through the Dallas County Promise website and programs.
Please note, in this Privacy Policy, Dallas County Promise will be referred to as “us,” “our,” or “we,” we will refer to you as “you,” “student,” “parent,” or “staff,” the Dallas County Promise website will be referred to as “Site” and the support services provided to our partners and participating students, including but not limited to the Site, will be referred to as “Services.”
We collect participating student data through the Dallas County Promise Program. Participation in the Dallas County Promise program is voluntary. Students and parents may opt out of participation in and communications related to the Dallas County Promise program at any time. To be considered for the Dallas County Promise last- dollar tuition grant at participating colleges and universities, students are required to submit data through an electronic form, the “Promise Path” form, to the Dallas County Promise system.
Student data collected includes, but is not limited to, the following personal identifying information: student name, student email address, student mobile phone number, physical home address, birthdate, gender, race, ethnicity, parent/guardian name, parent/guardian email address, parent/guardian mobile phone number, name of high school, participation in college readiness and/or college credit in high school programs, post-high school plans, and college interest.
We collect partner staff data through the Dallas County Promise network. Participation in the Dallas County Promise network is voluntary. Partner organization staff may opt out of participation in the Dallas County Promise network at any time. By participating in the network, partner staff may be asked to supply personal identifying information. Personal identifying information includes, but is not limited to: name, title, district, high school name, email address, phone number, and communication preferences.
We collect information about how you use our website, products, and services. Details are listed in the Cookie Policy below.
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal data from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us via email [insert email address].
When you submit personally identifiable information to us, you understand that you are agreeing to allow us to access, store, and use that information for the purposes set forth in this policy. We do not share or sell your information with third parties or affiliates for marketing or promotional purposes. Student Data
By submitting the Promise Path form, students authorize the use of their information provided in the form, which includes personally identifiable information, to help them receive the last-dollar tuition grant at colleges and universities participating in the Dallas County Promise grant program.
Student data is processed by Dallas County Promise in accordance with the Release and Consent terms provided within the Promise Path form and the details included in this Privacy Policy. Our team consistently reviews our data processes to ensure strict confidentiality of student data and that all collected data is relevant and appropriate for the administration of the Dallas County Promise program and last-dollar grant. No personal identifying information is ever sold to any person or organization. Personal information is not shared with partners without consent, and any data shared with partner colleges and universities is intended for the benefit of the student in pursuing a postsecondary education. Students have the option on the Promise Path form to indicate whether or not they want their information shared beyond the partner colleges they indicate interest in.
We engage third party companies and individuals to perform various services on our behalf - for example, without limitation, storing user information and evaluating the effectiveness and reach of our materials, site, and organization. We may share your personal information with these third parties so that they may perform tasks on our behalf, and they are prohibited by us from using or disclosing your information for any purpose other than to provide this assistance, except to the extent required by law. Additionally, all the categories of personal data mentioned above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances. However, we may share your data with trusted service providers who assist us in operating our SMS program, provided they agree to keep your data confidential and use it solely for the purpose of providing services on our behalf.
Partner staff data is used to send important information about the Promise program and to support student application issues. No personal identifying information is ever sold to any person or organization. Partner staff data that is shared with partner organizations is only obtained to further the purpose of assisting students pursuing a postsecondary education.
We also collect, use and share Aggregated Data such as statistical or non-personally identifiable data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data because this data will not directly or indirectly reveal your identity.
Dallas County Promise stores and processes data within a secure Salesforce database platform located in the United States. Salesforce is a globally recognized company for customer relationship management (CRM) products and services with a high degree of trust in data security and privacy. To learn more about Salesforce’s security and privacy policies, visit their webpage here: https://www.salesforce.com/privacy/overview/. No data is stored or processed offshore by Salesforce.
Data shared with school district and higher education partners is shared through a secure file-transfer process (SFTP) as designated by the school district or higher education partner in a way that meets both their data security standards and the data security standards of the Dallas County Promise team.
While we are committed to providing the highest level of protection and security for your data, we cannot guarantee absolute security of any information stored in partner school district or higher education systems. Please refer to the specific school district or higher education partner’s privacy policy for more information on their security processes. Please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the personal information we have collected from you. If your data is ever accessed by an unauthorized individual, you will be notified as required by state and/or federal law. Who do we partner with for data sharing?
In the interest of supporting students in obtaining access to the Dallas County Promise last-dollar tuition grant, we partner with school district and higher education partners for data sharing. We also comply with all applicable regulations put forth by the Family Educational Rights and Privacy Act (FERPA). Partners
Our school district partners include but are not limited to: Carrollton-Farmers Branch ISD, Cedar Hill ISD, Dallas ISD, DeSoto ISD, Duncanville ISD, Garland ISD, Grand Prairie ISD, Irving ISD, Lancaster ISD, Mesquite ISD, Richardson ISD, and Uplift Education.
Our higher education partners include but are not limited to: Dallas College, Midwestern State University, Southern Methodist University, Texas A&M University at Commerce, Texas Woman’s University, University of North Texas, University of North Texas at Dallas, and The University of Texas at Arlington.
For the most up-to-date information on partners, please visit our webpage: https://dallascountypromise.org/.
For any changes to student or parent contact information or to opt out of communications, please contact our team at [email protected]. For questions specific to our Privacy Policy or data usage, please include “ATTN Data Policy” in the subject line or at the top of the email body.
To request removal of student or parent information from our Dallas County Promise system, please contact our team at [email protected], and include “ATTN Data Removal” in the subject line or at the top of the email body.
We use cookies and similar technologies (referred to herein simply as “cookies”) to facilitate and improve the performance and security of our Site and to enhance user experience when using our Services.
The Site may utilize or permit several different categories of cookies: Essential cookies – are essential for the proper operation of the Site. For example, they may facilitate page navigation or assist with security checks. Functional cookies – allow us to remember your preferences (such as your username, language, or the region you are in) and allow us to make the Site experience better for you.
Analytics cookies - allow us to analyze how visitors use our Site and to measure website and mobile application performance.
Advertising cookies – used to highlight information, other content, or services that we believe will be of interest to you based to some extent on your use of the Site.
If you would like to restrict or block the cookies that are set by our Site, you can do so through your browser setting.
We may share your information with Google Analytics to track and analyze the use of our Site and Services. To opt out of being tracked by Google Analytics, visit https://tools.google.com/dlpage/gaoptout
Our team consistently reviews our data processes to ensure we are using secure policies, practices, and systems. As part of this review process, this policy is subject to change as we may include new technologies and platforms to improve the Services we provide to partners, students and parents. Any changes or additions to this Privacy Policy will be posted here and will be effective immediately. Continuing to use our Site or Services after any changes or additions will be considered an acknowledgement and agreement of the new Privacy Policy.
Where can you find more information about our Dallas County Promise program? More information about the Dallas County Promise program and last-dollar tuition grant may be found on our website: https://dallascountypromise.org/. You may also contact our team at any time:
More information about the Dallas County Promise program and last-dollar tuition grant may be found on our website: https://dallascountypromise.org/. You may also contact our team at any time:
Dallas County Promise
3000 Pegasus Park Dr, Suite 900
Dallas, TX 75247
[email protected]
